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Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how Minnie Lala Designs (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from Minnie Lala Designs website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business Name: Minnie Lala Designs
Email: miriamvincent1976@gmail.com

We are the data controller responsible for your personal data.

3. What Data We Collect

Information you provide:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order details

Automatically collected data:

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time on site, etc.)

Marketing data:

  • Your preferences in receiving marketing from us

  • Records of your consent

4. How We Use Your Data

We use your data to:

  • Process and deliver your orders

  • Communicate about your order

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Improve our website and user experience

  • Analyse website traffic using analytics tools

  • Prevent fraud and ensure security

  • Comply with legal obligations

5. Legal Bases for Processing

We rely on the following lawful bases under UK GDPR:

  • Contract – to fulfil your order

  • Legal obligation – for tax and accounting requirements

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for email marketing and non-essential cookies

6. Email Marketing

If you subscribe to our mailing list:

  • You will only receive marketing emails if you have opted in

  • You can unsubscribe at any time using the link in our emails

  • We may use a third-party email marketing provider to manage campaigns

We do not send unsolicited marketing communications.

7. Cookies & Tracking Technologies

Our website uses cookies in line with the Privacy and Electronic Communications Regulations (PECR).

Types of cookies we use:

  • Essential cookies – required for the website to function

  • Analytics cookies – to understand how visitors use our site

  • Marketing cookies – to improve advertising and communication

We use Google Analytics to collect anonymised information about how visitors use our website.

This may include:

  • Pages visited

  • Time spent on pages

  • Traffic sources

Cookie Consent

  • Non-essential cookies (including analytics) are only used with your consent

  • You can manage or withdraw consent via our cookie banner or browser settings

8. How We Share Your Data

We only share your data where necessary, including with:

  • Wix (website hosting and infrastructure)

  • Payment providers (secure payment processing)

  • Delivery companies (to fulfil your order)

  • Email marketing providers

  • Analytics providers such as Google Analytics

We do not sell your personal data.

9. International Data Transfers

Some of our service providers (e.g. Wix, Google) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy regulations where applicable

10. Data Retention

We retain personal data only as long as necessary:

  • Order and financial records: up to 6 years

  • Marketing data: until you withdraw consent

  • Analytics data: retained according to provider settings

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

You also have the right to lodge a complaint with the
Information Commissioner's Office (ICO).

12. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure hosting via Wix

  • Encryption and secure payment processing

  • Restricted access to personal data

However, no system is completely secure.

13. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

15. Contact Us

If you have questions about this policy or your data:

Email: miriamvincent1976@gmail.com

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