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Terms and Conditions

Terms & Conditions

1. About Us

This website is operated by Minnie Lala Designs (“we”, “us”, “our”).
By using our website Minnie Lala Designs website, you agree to these Terms & Conditions.

If you have any questions, please contact us at:
Email: miriamvincent1976@gmail.com

2. Use of This Website

By using this website, you agree that:

  • You are at least 18 years old or have permission from a parent/guardian

  • You will not use the website for any unlawful purpose

  • You will not attempt to interfere with the website’s security or functionality

3. Products & Descriptions

  • All products are described as accurately as possible

  • As many items are handmade, slight variations in colour, size, or finish may occur

  • Images are for illustration purposes and may vary slightly from the final product

4. Orders & Acceptance

  • When you place an order, you are making an offer to purchase

  • We reserve the right to accept or decline any order

  • You will receive an order confirmation email once your order is accepted

5. Prices & Payment

  • All prices are listed in GBP (£)

  • We reserve the right to change prices at any time

  • Payment must be made in full at checkout

6. Delivery

Delivery terms are set out on our Delivery Information page.

  • We aim to dispatch orders within stated timeframes

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by postal or courier services

7. Returns & Refunds

Our returns policy is set out on our Refund & Returns Policy page.

  • This includes your rights under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013

  • Nothing in these Terms limits your statutory rights

8. Faulty or Incorrect Items

If goods are:

  • Faulty

  • Not as described

  • Not fit for purpose

You are entitled to a repair, replacement, or refund in line with UK consumer law.

9. Intellectual Property

All content on this website, including:

  • Designs

  • Images

  • Logos

  • Text

is the property of Minnie Lala Designs and is protected by copyright laws.

You may not reproduce, distribute, or use any content without written permission.

10. Personalised & Custom Orders

  • Personalised or custom-made items cannot be cancelled or returned unless faulty

  • Please ensure all details provided are correct before placing your order

11. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any matter which cannot be excluded under UK law

We are not liable for:

  • Indirect or consequential losses

  • Loss of profits, revenue, or data

12. Website Availability

  • We do not guarantee that the website will always be available or error-free

  • We may suspend or withdraw access at any time without notice

13. Privacy

Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws.

14. Changes to These Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page and take effect immediately.

15. Governing Law

These Terms & Conditions are governed by the laws of United Kingdom.

Any disputes will be subject to the exclusive jurisdiction of the UK courts.

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